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PROPERTY MANAGER FAQs
How do I get my hotel listed on your website?
In order to be listed on TravelNow.com your property must be either linked directly with Sabre or Pegasus (a GDS) or with a property management company that is linked to these suppliers. This allows us to pull availability from these GDS systems and provide our customers with a real-time hotel generated confirmation.
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What if my hotel is already listed with Sabre, Pegasus or a property management company; how do I get on our website?
If your property is currently listed in Sabre, Pegasus, or with a property management company, we should already be able to pull availability from your property and add you to our website. If you do not see your property listed, please contact us using the form here.
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What is a GDS system or management company and what do they do?
A GDS (Global Distribution System) will obtain availability and rates for your property from either you directly or through your property management company. A listing in a GDS will give thousands of travel agents and agencies throughout the world the ability to make bookings for your property. A GDS system or property management company is needed when listing with TravelNow. This will allow us to access your hotel information, rates, availability, and correct any problems that may occur.
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What does it cost to be listed?
Your property can appear on TravelNow.com free of charge, but a transaction fee maybe assessed by the GDS or property management system you choose. Regardless of what transaction fees you may pay to other parties, TravelNow.com expects to receive the standard commission rate of 10% on each confirmed booking made through its web site.
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What commission percentage is to be paid to TravelNow.com?
By having your property appear on TravelNow.com you are agreeing to pay a 10% commission on all confirmed bookings. This commission is an addition to any fees or charges paid to any GDS or property management company. Failure to pay this commission will result in removal of your property from TravelNow.com. You will be invoiced monthly for the amount of commission due.
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How do I get listed higher in the search results on the web site?
If you would like to be considered for the preferred property program and be listed higher on our site you may consider listing your property with negotiated rates through Hotel Reservation Network (HRN). In certain high volume markets, HRN has the capability of booking properties that are not listed in GDS systems. HRN handles these types of bookings by contracting with the property directly. The contract would include a net rate (non-commissionable) and an allocation of rooms per night. HRN would charge the customer up front for the reservation and then be direct billed by the property upon checkout. In return for the allotment and net rates, your property would hold a top position on TravelNow.com with a listing in the "Special Internet Rates" section. If you would like to be considered for the preferred property program and your property is located in a high leisure market handled by HRN, please feel free to contact HRN by visiting www.hoteldiscount.com.
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How do I make changes to my information on your site?
Any changes that need to be made to the information about the property as well as availability and rates need to be addressed directly with your property distributors (Sabre, Pegasus, HRN, and other property management companies) or through your hotel chain's management group. TravelNow.com cannot make these changes for you either directly to the web site or with the distributors.
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Can I submit pictures of my hotel?
The pictures of your property will need to be sent to the GDS so we can access the pictures and add them to our web site.
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Can I be listed under more than one city?
Yes, our system allows you to be listed in more than one city. If your hotel is located in a smaller or remote location you can be listed in the next larger city or area in order to gain more exposure.
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How do I place or change information about the Destination Guide on your site?
The information we display about your hotel is obtained from a company called wcities.com. If you need any of the information changed, please contact them at http://www.wcities.com/contactus/index.html and select the "Contact Editorial" button under the appropriate geographical contact. You can complete a form advising this company of the requested changes.
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